FAQ

+   Why choose online services?

We all live our lives in a state of hustle and bustle and making it into a traditional physical therapy appointment may not be within your means at this time. Instead of allowing you and your pelvic health needs take a back seat, this is a great alternative to care. This format allows you the luxury of never having to leave home or deal with interactions from a front desk or other staff members. Interaction is virtual from start to finish with a doctor of physical therapy.

+   What is the difference between online physical therapy and wellness services?

Due to state guidelines, online "physical therapy" services are only available to residents in the state of Florida where Dr. Kadish is a licensed provider. This is for individuals who are currently under the care of/or recently diagnosed by a physician with the condition that you are seeking services for. These session investments are slightly higher due to the increased interaction and paperwork required.

 

 

Wellness services are available to individuals who live in or out-of-state who are not currently under the care or/or been diagnosed by a physician. Online sessions can provide a wealth of knowledge, education and recommendations to clients. Online sessions are great for clients who live out of town but would like guidance on childbirth preparation, urinary incontinence, diastasis recti, pelvic organ prolapse, or activity modification. They are also great for those who have had pelvic PT in the past and need help in filling gaps in care. They are not intended to be diagnostic or replace care from an in-person physical therapy session.

We will work together to determine which service is right for you.

+   Do you accept insurance?

Empower Her Physical Therapy & Wellness is an Out-of-Network provider and does not contract with any insurance companies. This means that payment for service is due at the time of treatment in the form of debit card or credit card. This model of care allows Empower Her to provide affordable, personalized, one-on-one hour (+) long care with the same doctor of physical therapy at each visit. As a result, patients are able to achieve their desired outcome faster and at less expense as insurance is not dictating what care can be provided. If your treatment falls under the realm of "physical therapy" verses "wellness," you may be able to submit for telehealth services. This is dependent on your insurance provider and will only be available to those individuals who reside in the state of Florida. Out--of-state care is considered "wellness" services which are not reimbursable by insurance. Reimbursement for services can not be guaranteed.

+    How does the process work?

Once we determine online services are right for you, you will receive and email invite to sign on to a HIPAA complaint telehealth platform as well as electronic intake forms. We will then meet to discuss you specific needs based on interview and assessment. Every session will be followed up with an email recapping our time together. This will include videos and images for reference and email support between sessions. Session frequency will be determined after the initial consultation. 

It is important to me that I provide you with the best possible care. If we determine this isn't possible via a telehealth platform, I will assist you in finding the type of provider you need in your local area for in-person care. 

- Dr. Kadish

+    Do I need a referral from a physician or midwife?

In Florida, patients have direct access to a physical therapist without the need for a referral. This saves you valuable time and money and possibly avoids unnecessary medications and diagnostic testing. The sooner you receive treatment for musculoskeletal dysfunction or injury, the sooner you will get well! Please note that some insurance providers will require a referral in order to be reimbursed so it is suggested that each patient verify with their insurance provider whether pre authorization is required for reimbursement. 

+    Do you have a cancellation policy?

As a small clinic providing one-on-one care, cancellations without sufficient notice can be difficult to rebook.  As a result, a $50 cancellation fee will be applied to appointments cancelled with less than 24 business hours notice and after a second late cancellation, the patient will be charged the full rate of the appointment.